Royal Mail is pleased that members of the Communication Workers Union (CWU) have voted in favour of the Royal Mail/CWU Business Recovery, Transformation and Growth Agreement. 75.84% of eligible CWU members participating in the ballot voted in favour of the agreement.

The agreement provides Royal Mail a platform for the next phase of stabilising the business whilst continuing to drive necessary changes. The changes in the agreement are designed to be good for customers, increasing our ability to improve services and quality; good for employees, retaining job security and giving people a pay rise; good for the environment, reducing the company’s reliance on domestic air, further reducing carbon emissions; and supporting the long-term sustainability of the business.

We are now working with the CWU to deliver the transformation activity in the agreement and implement the changes agreed.