We are pleased to announce that we will be renewing our investment in incentives for 2025/26. Our ambition is for the incentive portfolio to continue to evolve, providing relevant support to post ...

Following the Origin workshop held in January with Access customers, we would like to invite you to join a further workshop which will focus specifically on exploring how the Origin Levy could work wi ...

We are delighted to announce that we are making further improvements to our Mailmark Letters and Large Letters specification to provide greater clarity to supply chain partners and enable posting cust ...

Today, Ofcom has begun consulting with stakeholders on Universal Service reform, with a specific focus on gaining feedback on Royal Mail’s proposal for change. The consultation will run unt ...

We are pleased to announce that from 3 March 2025 customers will be able to use our existing Testing and Innovation incentive (TIS) to support new incremental direct mail activity to promote the Retai ...

On 19 December we announced the launch of a new D+3 service and changes to the D+2 service specifications to take effect following the date the Access Condition is amended as part of Ofcom’s &ld ...

We have updated the design of the Royal Mail Access Indicator and Digital Stamp Indicia with the new Royal Mail logo (reflecting the King’s crown design).The attached letter provides full details. & ...

Find attached a communication announcing the introduction of a new D+3 service and changes to the D+2 service specifications.  ...

Find attached a communication announcing price changes for the Magazine Subscription service to take effect from 2 February 2026. ...

Find attached a communication and appended change notice announcing changes to the Access Letter and Large Letter prices to take effect from 31 March 2025.  Additionally the letter provides detai ...