Over the last two weeks we have been taking Access customers through our proposed plans for introducing a D+3 service into the Access Letters Contract (ALC). I would like to thank customers who have p ...

On 26 June we published our consultation proposals to introduce a new change provision to enable the timely introduction of any Ofcom decision on the Universal Service Obligation and the future of let ...

In the 2023-24 Regulatory Financial Statements, the 2021-22 Network Access volumes were published instead of the 2022-23 volumes in the prior year comparative. The “revised regulatory income stateme ...

Please find attached a press release from ISBA regarding the announcement of the Origin Beta Trials commence with 35 ISBA members that will start in the coming weeks. As previously discussed at variou ...

We are pleased to announce that from 30 September 2024 customers will be able to use our existing Testing and Innovation incentive (TIS) to support new direct mail activity to promote Broadband/Mobile ...

Under the Access Letters Contract (ALC), customers posting on the NPP1, APP2 and Regional price plan can choose whether their conformance against the price plan benchmarks is measured using either the ...

We recently consulted with contract holders on changes we are making to the composition of some Standard Selection Codes (SSCs), as part of the Royal Mail Network Window changes. I would like to thank ...

We have identified an issue in the APP2 and Regional price plan baseline figures for Quarter 1 of 2024/25 which were published on 8 August 2024.  During the recent external third-party audit of t ...

We have uploaded the dynamic baseline for the period from 1 July 2023 to 30 June 2024, as well as the updated NPP1, Regional and NGPP calculators. You can find all of the files at www.royalmailwholesa ...

From 1 April 2025, we are removing the daily flight between UK and Guernsey, which will have a positive impact both in terms of cost, and carbon emissions.This follows on from our removal of the daily ...