From 1 April 2023, we have introduced dynamic baselines into the Access Letters Contract (as per contract change notice number 091), and we are now measuring NPP1, APP2 and Regional customers’ conformance to the Royal Mail profiles against the dynamic baselines.

Dynamic baselines enable Royal Mail to create a baseline for a period comprised of data from the same period in which the customer is posting. This will make things simpler and ensure that the customer’s posting profile for that year will be measured against a baseline of the same year, and addresses the primary concerns raised by customers regarding being measured against a historical national mail profile.

We have now uploaded the dynamic baseline for the period April 2022 to March 2023 which you can find here.  We will also be publishing the next rolling quarter update in August 2023.

As a reminder we have also published a presentation on the Wholesale website which provides further details about how dynamic baselines work and an example of how the dynamic baseline would be created through the year.  

If you have any questions please contact your Account Director.