Royal Mail is in the process of upgrading its Mailmark data warehouse systems and software. As part of this refresh, from 10 December 2020, we are introducing new Mailmark reporting functionality which will enable customers to access simpler daily PDF content, and the new Mailmark Direct Data transfer service that will for the first time automatically supply item data on all your Mailmark items.

As we move away from our legacy systems we, like other Companies, are also taking the opportunity to remove Adobe Flash Player (which is used currently by customers to access Mailmark reports) from our systems.

We have set up a Mailmark Reporting page on the Wholesale website which we recommend you consult from time to time for progress updates on the migration to the new reporting functionality.