Today, Ofcom has published its User Needs Review - an independent assessment of the extent to which the Universal Service Obligation (USO) is meeting the reasonable needs of users of postal services. The USO means we are legally required to deliver to every UK address on a ‘one price goes anywhere’ basis. We must deliver letters six days a week, and parcels five days a week.

Royal Mail Group's interim Executive Chair, Keith Williams, has issued a statement on this here.