To make it easier for incentive customers to redeem their postage credits, we have launched an online postage credit application form. You can access the online form here.

As previously announced in December 2018, for the Advertising Content Growth, Advertising Volume Commitment and Publishing Volume Commitment incentives, we no longer require customers to submit a postage credit application to redeem credits. Instead, for these incentives, we use our reporting systems to determine whether  a customer has posted in accordance with the terms and to calculate the amount of postage credits earned.

For all other incentives, the new online form should be used to redeem postage credits.

To find out more about all of our incentives visit the Incentives page.