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  1. Homepage
  2. Our Services
    1. Service Options
      1. Service Options
      2. Standard Access
      3. Premium Access
      4. Royal Mail Mailmark®
      5. Trial our Services
    2. Additional Services
      1. Royal Mail Responsible Mail®
      2. Royal Mail Advertising Mail®
      3. Mixed Weight
      4. New Service Development
    3. Contracts
      1. Access Letters
      2. Premium
      3. Wholesale Parcels
      4. Wholesale Entry Requirements
    4. Pricing
      1. Price List
      2. Adjustment Charges
      3. Profiles and Permitted Variances
      4. How our Pricing Works
      5. Archived Prices
    5. Quality of Service
      1. Our QoS Measures
      2. Compensation FAQs
  3. Mixing SCIDS Trial
  4. Technical Resources
    1. User Guides
      1. Download User Guides
    2. Systems and Files
      1. DocketHUB
      2. eHMS Guidelines
      3. Access Selection Files
      4. CFL Database (Container Labels)
      5. eInvoicing
    3. Technical Resources
      1. Technical Resources
      2. Accreditation Process
      3. Software Suppliers Directory and Updates
      4. Access Software Testing
  5. Grow Your Mail
    1. Customer Incentives
      1. Advertising Mail
      2. Business Mail
      3. Business Mail (copy)
      4. Publishing Mail
      5. Catalogues
    2. Research and Sales Toolkit
      1. Research & Reports
      2. Sales Toolkit
      3. JICMAIL Insight
    3. Incentives
  6. News & Updates
    1. News
      1. Changes to Access Contracts
      2. New Access Selection Files 2013
      3. Mail Centre to rationalisation programme v.10
      4. Royal Mail statement on Access Letters and Parcels
      5. Improvements to Bulk Mail specifications and processes
      6. Mail Centre Rationalisation Programme V9.0
      7. Dangerous Goods - Policy update
      8. Access Services to be renamed from October
      9. Proposals for the reform of the Access contracts
      10. Consultation Decision: Access indicium
      11. Confirmation on Access Prices & VAT April 2012
      12. The NGPP definition by Zone 2012/13
      13. Royal Mail receives undertakings from CWU
      14. Royal Mail statement on CWU ballot timetable
      15. Mailmarkâ„¢ (Formerly EIB®) - Wave 2 recruitment
      16. Royal Mail and CWU reach agreement in principle
      17. Forthcoming Access Tariff Notice
      18. Negotiators agreement between Royal Mail and CWU
      19. Access Prices 2013
      20. Joint Statement from Royal Mail and CWU
      21. Joint Statement from Royal Mail and CWU
      22. Changes to Access Contracts
      23. Dangerous Goods - Policy update
      24. Mail Centre Rationalisation Programme July 2013
      25. Royal Mail statement on CWU ballot result
      26. Royal Mail Statement on CWU ballot
      27. Consultation: Statement of Process
      28. Final proposals to amend the NGPP definition
      29. Access consultation - product renaming exercise
      30. Royal Mail Wholesale announces indicative Access prices
      31. Amendment to Agency Contracts Proposal 04-01-2011
      32. Tray Dolly Implementation Update 10-12-2010
      33. VAT Customer Communication
      34. DSA Christmas Arrangements 2010
      35. Zonal Costing Methodology consultation 29-10-10
      36. Quality of Service Measurement for the Access Market
      37. Access Database 2010 is now available for download
      38. WMS Communication
      39. Allocation of Postcode Sectors
      40. Process for Allocating Postcode Sectors to GZones
      41. C9 Access Agreement Notice: Segregation by format
      42. Agency Contracts amendment
      43. Improving the Customer Experience
      44. Consultation: Access Indicia
      45. Mail Centre rationalisation programme V.8
      46. New service - Access Packets 2-5kg
      47. C9 NOTICE: VAT on Access Services
      48. Delivery to Neighbour
      49. DSA - Christmas & New Year arrangements 2011
      50. Intelligent Barcode - join now
      51. Decision on Zonal costing methodology
      52. Access Prices 2011/12
      53. Advertising Mail discounts and service enhancement
      54. Long Run Incremental Cost Discussion Document
      55. Archived Documents
      56. Access Tariff Notice 2014
      57. User Guide Amendments from 3rd October 2016
      58. Urban Density decision document
      59. Mailmark News
      60. Setting up Mailmark participants and SCIDs correctly
      61. Urban Density consultation
      62. Access CBC to cease
      63. Scheme For Growth - Double discount offer
      64. Extension of Scheme For Growth
      65. Access Contract Change Notices Jan 17
      66. Mailmark Reporting Delay
      67. Access Tariff change from Jan 3rd 2017
      68. Regional price plan change to permitted variances
      69. Three Islands consultation feedback
      70. ACCESS CHANGE NOTICE: York Manifests
      71. Advertising Mail Catalogue Option
      72. Incentives update and testing use of Digital Stamps
      73. Launch of EManifest Billing Trial
      74. Update on the Access Service Request process consultation
      75. Renewal of Incentives and Publishing Incentives
      76. 48-Way Sort Mech Letter Option
      77. Changes to Price Tariffs from 26th March 2018
      78. Mailmark poly-wrap large letter test
      79. Consultation on New Service Request Process
      80. Access consultation Sep 2016 - Update
      81. Re-allocation of postcode sectors to zones 2018
      82. Access CBC price changes from 4th July 2016
      83. Changes in Zones to Postcode Sectors
      84. Contract Change Notices
      85. Access Price Changes 2015
      86. C9 Access Prices
      87. Access Letters Contract Prices
      88. Ofcom announces investigation
      89. Royal Mail welcomes CWU ballot result
      90. Royal Mail Wholesale website - registration upgrade
      91. Royal Mail Business Mail Large Letter
      92. Changes in Zones to Postcode Sectors
      93. Change Proposals for Access Contracts
      94. Suspended contract change notices are withdrawn
      95. Customer Growth Incentive Promotion
      96. Royal Mail Wholesale Digital Stamp
      97. Launch of Royal Mail Group Scheme for Growth
      98. Autumn Incremental Promotion
      99. Price Changes for 2016
      100. Release 15 of the Access Selection Files
      101. Mailmark Migration Consultation
      102. Changes to Access Prices 2016
      103. Advertising Mail Catalogue Trial
      104. Decision on Change Proposals for Access Contracts
      105. Future proposals for Mailmark migration
      106. Mixing Supply Chain IDs Trial
      107. New Magazine Subscription Mail Service
      108. Making GDPR an opportunity for mail
      109. Setting up Mailmark participants and Supply Chain ID's
      110. Access Mail for GY & JE Postcode Area
      111. Mailmark poly-wrap large letter testing
      112. Test
      113. Switch to receive electronic invoices
      114. Growing popularity of Royal Mail incentives
      115. Submit your Magazine Subscription Mail samples
      116. Launching our Partially Addressed Mail Trial
      117. Price changes for the Access Letters Contract
      118. New Incentive for Banks
      119. Apply for our lower priced Magazine Subscription service
      120. Change to Presentation Specification for Poll Cards
    2. Updates
      1. Updates
      2. Updates
  7. Contact Us
    1. FAQ
      1. How To Unzip A File
      2. What Is The Contract Process
      3. How Mixed Weight Works
      4. Becoming an Access Customer
      5. Quality of Service FAQs
      6. Agency Customers FAQs
      7. Invoices FAQs
      8. DocketHUB FAQs
      9. Regulatory Compliance FAQs
    2. Royal Mail Advertising Mail FAQs
    3. Get In Touch
      1. Make An Enquiry
      2. Contact About Personal Mail
    4. Understanding Contracts
    5. Contact Us
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  25. Christmas Cards 2018
  26. Partially Addressed Mail Service Trial