Wholesale
The Future of Letter Deliveries
Here we provide updates for Wholesale customers relating to the future of the Universal Service Obligation
Royal Mail plays a vital role in connecting the nation with its one-price-goes-anywhere service. The law requires Royal Mail to deliver to all 32 million addresses in the UK six days a week.
But with the rise of email and digital communications, we are sending fewer letters and addresses now receive just four letters a week on average. Change is needed to make the postal service more efficient while protecting choice of price, speed and reliability for people across all corners of the UK.
More information and background around Royal Mail's proposal for Universal Service Obligation (USO) change can be found here.
This page is designed to provide Wholesale customers with access to contract documents and communications material.
D+3 product launch and D+2 specification changes
Providing access to contract documents and technical guides associated with the launch of a Wholesale D+3 product and D+2 specification changes to take effect from the date the USO regulatory changes take effect
Consultations
Documents relating to any live and/or closed consultations which Royal Mail seeks feedback on from Wholesale customers
Operational pilots
Providing key documents and updates in relation to operational pilots of the alternate day delivery model
We will update this section with relevant content in due course.
Communications material
Useful communications and presentations for use by Wholesale customers with their own customers
We will update this section with relevant content in due course.