The service is designed for customers to defer delivery of their non-critical letters.  The aim under the service is to is to deliver 97.5% of Mailmark Economy mail within four working days after handover to us, as long as your mail meets the presentation requirements as set out in our Contracts and User Guides. This service standard is 2.5% higher than the target we are required to meet for our other Access services, as we have a greater window within which to deliver the item compared to our standard Wholesale services. 

The table below provides an illustration of the key delivery differences between the Mailmark Economy Service and our standard Access services: 

Find out more about our Economy quality of service and how we are performing here.